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Have any Question?

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(347) 726-8440

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Email

support@oceanbox.com

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(718) 495-2800

Frequently Asked Questions

How is my order packed?

We pack your products carefully in our special breathable package that helps maintain the integrity of the seafood. Each portion is individually packed in minimally sized cardboard boxes made from 100 percent post-consumer products. Within each box are biodegradable and non-toxic gel packs to keep the fish as fresh as can be without freezing. In warmer months, we'll replace the gel packs with dry ice.

Where is the seafood from?

We pack your products carefully in our special breathable package that helps maintain the integrity of the seafood. Each portion is individually packed in minimally sized cardboard boxes made from 100 percent post-consumer products. Within each box are biodegradable and non-toxic gel packs to keep the fish as fresh as can be without freezing. In warmer months, we'll replace the gel packs with dry ice.

Is the seafood sustainable?

We pack your products carefully in our special breathable package that helps maintain the integrity of the seafood. Each portion is individually packed in minimally sized cardboard boxes made from 100 percent post-consumer products. Within each box are biodegradable and non-toxic gel packs to keep the fish as fresh as can be without freezing. In warmer months, we'll replace the gel packs with dry ice.

Is farmed fish bad for you?

We pack your products carefully in our special breathable package that helps maintain the integrity of the seafood. Each portion is individually packed in minimally sized cardboard boxes made from 100 percent post-consumer products. Within each box are biodegradable and non-toxic gel packs to keep the fish as fresh as can be without freezing. In warmer months, we'll replace the gel packs with dry ice.

What is your return/replacement policy?

We pack your products carefully in our special breathable package that helps maintain the integrity of the seafood. Each portion is individually packed in minimally sized cardboard boxes made from 100 percent post-consumer products. Within each box are biodegradable and non-toxic gel packs to keep the fish as fresh as can be without freezing. In warmer months, we'll replace the gel packs with dry ice.